Product Delivery Policy

Product Delivery Policy

Upon confirmation of the order the customer will be informed by email to the email address he has stated to us.

The products are delivered to the address indicated by the customer when submitting his order, accompanied by the sales receipt and the delivery note. An exception is the case where the customer indicates a different delivery address of the products and a different address for sending the sales receipt, as in the case of a gift.

The customer is responsible for the accuracy of the shipping and delivery information provided. In the event of an error in the provision by the customer of the relevant contact details of the recipient, the company can not be held responsible for the fact that the product can not be delivered. Although we have taken all possible care to inform customers, in relation to any lack of availability of a product, there is a possibility of unexpected shortage or unavailability of the product (eg due to failure). In this case, the company will again make every effort to contact the customer, in order to inform him and consult with him about the new delivery or delivery of another product or the cancellation of the order without compensation for both parties and the interest-free return of any money that may have been paid within a reasonable period of time.